Terms of Service

Welcome to Scentestic. By accessing or using our website and services, you agree to be bound by these Terms of Service. These terms govern your use of our online store, products, and services. Please read them carefully before making any purchase or using our platform.

If you do not agree with any part of these terms, you must discontinue use of our website immediately. Your continued use of Scentestic constitutes acceptance of these terms and any future modifications.

To use our services and make purchases on Scentestic, you must meet the following requirements:

• You must be at least 18 years of age or the legal age of majority in your jurisdiction
• You must provide accurate and complete information during registration and checkout
• You must have the legal capacity to enter into binding contracts
• You must not be prohibited from using our services under applicable laws

By placing an order, you confirm that you meet these eligibility requirements.

Scentestic offers premium fragrances and beauty products. We strive to provide accurate descriptions, images, and pricing for all items listed on our website. However, please note:

• Product availability is subject to change without notice
• Colors and scents may vary slightly from images and descriptions due to individual device settings and personal perception
• We reserve the right to modify product offerings, prices, and descriptions at any time
• Promotional offers are valid for limited periods and subject to terms and conditions
• We do not guarantee that all products will be suitable for all individuals

When placing an order with Scentestic, you agree to the following:

• All information provided during checkout must be accurate and complete
• You authorize us to charge the payment method provided for the total order amount
• Prices are listed in PKR and are subject to applicable taxes and fees
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions
• Order confirmation does not guarantee product availability
• Payment must be received before order processing and shipment

You may cancel your order within a reasonable timeframe before shipment. Once shipped, our returns and refunds policy applies.

We are committed to delivering your orders in a timely and secure manner. Shipping times and costs vary based on your location and selected shipping method. Please refer to our Shipping Policy for detailed information regarding delivery timeframes, shipping zones, and associated costs.

Scentestic is not responsible for delays caused by courier services, customs clearance, or events beyond our control.

We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our Returns and Refunds Policy for information on eligibility, timeframes, and the return process.

Please note that certain products, such as opened fragrances or personalized items, may not be eligible for return due to hygiene and safety reasons.

All content on the Scentestic website, including but not limited to text, images, logos, graphics, product descriptions, and design elements, are the exclusive property of Scentestic or our licensors and are protected by copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, modify, or create derivative works from our content without written permission
• The Scentestic name, logo, and branding are registered trademarks
• Unauthorized use of our intellectual property may result in legal action

Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free from viruses or other harmful components.

While we strive to ensure product quality and accuracy of information, we make no warranties regarding the suitability, reliability, or accuracy of our products or content for your particular needs.

Our website may contain links to third-party websites or services that are not owned or controlled by Scentestic. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

We encourage you to review the terms and privacy policies of any third-party websites you visit. Your use of third-party websites is at your own risk.

Scentestic reserves the right to modify or update these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

We recommend reviewing these terms periodically to stay informed of any changes. The "Last Updated" date at the top of this page indicates when the terms were last revised.

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Pakistan.